Advice Team

The Advice Team is a professional service always here to help you resolve your problems.
The Advice Team is a professional service always here to help you resolve your problems.

We offer a professional, independent, confidential, and non-judgemental service. We provide support and representation to help you resolve your problems.
we offer advice on:

    Academic Issues
  • Extenuating circumstances
  • Complaints
  • General misconduct (e.g. bullying)
  • Academic misconduct (e.g. plagiarism)
  • Fitness to practice

  • Contract checking
  • Landlord disputes
  • Finding a replacement tenant

  • Issues with Student Finance
  • Financial Assisstance Fund
  • How to budget

If you are unsure where to get the help you need, please log an enquiry and our friendly advisers can explain what is available.

Check these Advice stats!

This year our Advice Team has dealt with 1,254 new enquiries!*

(From the beginning of July 2021 to end of June 2022)

Our Student Feedback:

“Willing to listen and prompt to respond to emails. I felt well represented throughout my case and reassured at all times. Excellent support with emotional well-being”

“The adviser I spoke to was very informative and very supportive. I have had 5 weeks of serious worrying and I felt very eased by the responses I got”

82% of students surveyed felt our Advice Team helped them progress or remain on their course
95% of students surveyed would recommend us to a friend

Mind telephone helpline

Advice articles

Latest articles from our Advice Team

Your Officer Team 2022/23

January Officer update: Cost of Living

A look at what's happening to tackle the crisis...

Wed 18 Jan 2023
Graphic of Adviser at computer desk

Receiving your £400 energy rebate

Here's everything you need to know about the government payment...

Thu 03 Nov 2022

Is your tenancy agreement bills inclusive?

Here's how you could avoid the increase in energy prices...

Fri 30 Sep 2022
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