Big Welcome 2024: join our mailing list for early updates

Complaints and Feedback

Your Students' Union

As a membership led organisation, we aim to address and resolve all complaints about any aspect of BCUSU when raised, as quickly and as appropriately as possible.

As with BCU’s complaints procedure, BCUSU would recommend that in the first instance an informal approach to the relevant BCUSU staff member would be the student’s first step. If the grievance is not resolved (or this method is not appropriate) then you may use this form. This does not undermine the student member’s right to use BCU’s complaints procedure instead. Our full procedure can be found in the Bye-law 13. Code of Conduct.

If you wish to progress your complaint, please submit the form below.

Your Details

Your complaint or feedback

Briefly outline your complaint, issue or positive feedback