Job Vacancy

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Reception Support Administrator

Listed by Birmingham City Students' Union


Application deadline: Mon 31 Jan 2022 11:59


£19,159.00 - £20,940.00


35.00 Applications for reduced hours (paid pro-rata) or a flexible working pattern will be considered. Please state on your covering letter the details of your preferred working pattern.


Mon 07 Feb 2022


We are looking for a Reception Support Administrator to join our team, based at our City Centre & City South Campuses. The Reception Support Administrator is responsible for providing an excellent front of house service to all users but also supporting our new Activities & Representation Team.

The reception is often the first face to face point of engagement with students so it’s essential that the service is of excellent quality, the role will also answer enquiries from our Society leaders and Student Representatives working closely with and on behalf of the Activities & Representation Team.

Our preferred candidate will have experience in customer-facing settings, excellent administrative skills (such as answering emails and logging calls on a CRM system), and top-notch communication skills. You will need to be a team player, able to build relationships with service users and our Society leaders and Student Representatives as well as being reliable and self-motivated.  

BCUSU is a positive employer, with strong staff engagement, a supportive working environment and enhanced employee benefits.

Principle purpose of job:

  • Provide a comprehensive front of house reception service to all users of the Students' Union
  • Administration support for the Activities & Representation Team
  • Support Society Leaders and Student Representatives



Send your CV application along with a covering letter to  Make it clear when applying, which position you are applying for. Your covering letter should demonstrate how you meet the shortlisting criteria listed in the job description. Candidates who are able to demonstrate that they meet the shortlisting criteria most closely will be most successful.

BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on Race, Age, Disability, Sex, Sexual Orientation, Gender Reassignment, Religion or belief, Marriage and Civil Partnership or Pregnancy and Maternity or any other protected characteristic. If you require any reasonable adjustments to assist you in the application or interview process please get in touch to discuss your needs.