Our Services

We are quickly adapting the services we provide to suit you while you're not on campus. Please check back as this list will increase!

Below are the services we a providing for you:

Student Voice and Representation

How are we doing? Do you have ideas about what we or the University could do better? Leave feedback or suggest an idea for students to vote on!

Want to be a Course or School Representative? Apply

Student Voice Banner


Our Advice Team are still available remotely and will aim to respond to your enquiry within 2 working days. Just click below to log an enquiry, or see how our Frequently Asked Questions (FAQs) can help you!

Advice Centre Banner


Student Homes by BCUSU is responsible for the continued maintenance of Student Blocks and Houses directly managed by them. Click here to contact the team directly.

Student Homes banner

University Services

  • The University Mental Health and Wellbeing Team will be operating remotely, online and by telephone.
  • To access University support call 0121 331 5188 or for more information including other organisations that can support your mental health visit Mental Health on iCity.
  • Financial advice is also available via the University, and can be accessed via Finance and Money Matters advice on iCity.
  • Students who are in financial hardship can apply for the University Hardship Fund and Short term loans. All applications will be considered digitally with more information available via Finance Support on iCity
  • The Centre for Academic Success is still available if you need any help or advice about academic skills.  You can book an email tutorial here.  They also have a daily chat service (availble weekdays, from 10am until 4pm) where students can ask any questions about academic skills e.g. referencing, report writing, programming, maths etc. You can chat with their friendly staff here.  They also have a Moodle page here and a resource page where you can access materials, here.