Advice Team

The Advice Team is a professional service always here to help you resolve your problems.

We offer a professional, independent, confidential, and non-judgemental service. We provide support and representation to help you resolve your problems.
we offer advice on:

Academic Issues

Extenuating circumstances

Complaints

General misconduct (e.g. bullying)

Academic misconduct (e.g. plagiarism)

Fitness to practice

Housing

Contract checking

Landlord disputes

Finding a replacement tenant

Money

Issues with Student Finance

Financial Assisstance Fund

How to budget

If you are unsure where to get the help you need, please log an enquiry and our friendly advisers can explain what is available.

Check out these Advice stats!

This year our Advice Team has dealt with 1,254 new enquiries!*

(From the beginning of July 2021 to end of June 2022)

Our Student Feedback:

“Willing to listen and prompt to respond to emails. I felt well represented throughout my case and reassured at all times. Excellent support with emotional well-being”

“The adviser I spoke to was very informative and very supportive. I have had 5 weeks of serious worrying and I felt very eased by the responses I got”

82% of students surveyed felt our Advice Team helped them progress or remain on their course
95% of students surveyed would recommend us to a friend